Policy
Privacy Policy
AGE VERIFICATION: We only collect information from customers aged 18 and above. Our services are not available to minors.
Personal Information: Name, phone number, email address, billing address, delivery address, payment information. Business Information: Company name, business address, tax identification numbers (if applicable). Usage Information: Website usage patterns, device information, IP address, browser type. Communication Records: Customer service interactions, feedback, complaints.
How We Use Your Information: Process orders and rental bookings, deliver and maintain arcade machines, send order updates and service notifications, improve customer support and services, comply with legal and regulatory requirements, marketing communications (with your consent).
Data Sharing: We do not sell your personal information. Limited sharing occurs with payment processors (Razorpay) for transaction processing, delivery partners for order fulfillment, legal authorities when required by law, service providers under strict confidentiality agreements.
Refund Policy
Last updated on Sep 24th 2025
Sairin Rebello believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 3-5 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Sairin Rebello does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3-5 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3-5 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the Sairin Rebello, it'll take 3-5 days for the refund to be processed to the end customer.
Disclaimer: The above content is created at Sairin Rebello's sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant's non-adherence to it.
Shipping & Delivery Policy
Last updated on Sep 24th 2025
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 16-30 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Sairin Rebello is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 16-30 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or gamemaniacus@gmail.com
Disclaimer: The above content is created at Sairin Rebello's sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant's non-adherence to it.
Terms of Service
Service Agreement: By using our services, you agree to these terms and conditions. Our arcade machine rental and sales services are subject to availability and proper payment processing.
Payment Terms: All payments must be made through our secure payment gateway (Razorpay). Prices are subject to change without notice. Refunds are processed according to our refund policy.
Delivery Terms: Delivery times are estimates and may vary based on location and availability. We are not responsible for delays caused by third-party delivery services.
Liability: Game Maniacus is not liable for any damages, injuries, or losses arising from the use of our arcade machines. Users assume all risks associated with machine operation.
Intellectual Property: All content, logos, and materials on this website are the property of Game Maniacus and are protected by copyright laws.
Data Protection & Security
Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights: You have the right to access, update, or delete your personal information. Contact us at gamemaniacus@gmail.com for any data-related requests.
Cookies: Our website uses cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings.
Contact Information
Business Name: Game Maniacus - Arcade Machine Store
Contact Email: gamemaniacus@gmail.com
Business Address: [Your Business Address]
Phone: [Your Contact Number]
GST Number: [Your GST Number]
Updates to Policy
This policy may change. Please check regularly for updates. We will notify you of any significant changes via email or website notice.
Last Updated: January 2025